Support Center
How can we help you?
Find answers to common questions, watch tutorials, or get in touch with our support team.
Get in Touch
Email Support
Get help via email. We typically respond within 24 hours.
support@k9protrain.comResponse time: < 24 hours
Pro & Enterprise
Priority Support
Faster response times and dedicated assistance for paid plans.
priority@k9protrain.comResponse time: < 4 hours
Legal & Billing
Questions about billing, invoices, contracts, or legal matters.
legal@k9protrain.comResponse time: 1-2 business days
Frequently Asked Questions
Getting Started
Features & How-To
Billing & Subscriptions
Technical Support
Privacy & Security
Video Tutorials
5:30
Getting Started as a Trainer
Set up your facility, add staff, and onboard your first dog.
3:45
Creating Daily Reports
Log activities and send professional reports to pet parents.
4:15
Pet Parent App Walkthrough
View reports, track progress, and communicate with your trainer.
2:50
Badge System Deep Dive
Award badges, customize achievements, and celebrate milestones.
More tutorials coming soon!
Download the Mobile App
Get the best experience with our iOS and Android apps.